Terms & Conditions

These Terms and Conditions ("Terms") govern your relationship with TGP Europe Limited, trading as the brand Bet Warrior, in relation to your access to and use of the online betting and gaming services offered via the website werrior.bet (the "Website") in Great Britain. By registering an account, using the Website or placing any bet or wager, you agree to be bound by these Terms.

TGP Europe Limited is registered in the Isle of Man (company number 122698C) with its registered office at 2nd Floor, Athol House, 21a-23 Athol Street, Douglas, Isle of Man, IM1 1LB, and is licensed and regulated by the UK Gambling Commission for customers in Great Britain under account number 38898.

Effective date: 6 November 2025

Definitions

For the purposes of these Terms, the following expressions have the meanings set out below. Where the context permits, words in the singular include the plural and vice versa.

Operator means TGP Europe Limited (company number 122698C), licensed and regulated by the UK Gambling Commission under account number 38898, which operates the Website and provides the betting and gaming services to players in Great Britain.
Bet Warrior or Brand means the UK-facing brand made available through the Website werrior.bet and operated under the Operator's UK Gambling Commission licence.
Website means the online platform accessible at werrior.bet and any sub-domains or mobile applications operated by or on behalf of the Operator for the Brand in Great Britain.
User, Player or you means any natural person who registers or attempts to register an account on the Website, or who uses the services provided via the Website.
Account means the personal betting and gaming account you hold with the Operator on the Website.
Services means all remote betting, gaming, casino, live casino, and related services provided by the Operator through the Website to eligible Players in Great Britain.
Bet or Wager means any stake of money placed by you with the Operator on the outcome of a sporting event, virtual event, game, casino game, or any other product made available on the Website.
Games means any casino, live casino, slots, table games, or other games of chance or combined skill and chance made available on the Website.
Bonus means any funds, free bets, free spins, cashbacks, tokens, or similar promotional value credited to your Account by the Operator under a promotion, loyalty scheme, or offer.
Bonus Funds means any part of your Account balance that consists of Bonus value and which may be subject to specific restrictions or wagering requirements.
Wagering Requirements means the minimum amount you must stake (for example, a stated multiple of the bonus and/or deposit) on eligible bets or games before Bonus Funds, free bet winnings, or associated winnings may become withdrawable real funds.
Real Money Balance or Cash Balance means the part of your Account balance comprised of funds you have deposited and any winnings derived from those funds that are not subject to Wagering Requirements.
Restricted Territory means any jurisdiction other than Great Britain (England, Scotland and Wales) from which play is not permitted under the Operator's UK Gambling Commission licence.
Responsible Gambling Tools means tools made available on the Website to help you manage your gambling, including (where applicable) deposit limits, loss limits, session limits, time-outs, self-exclusion options and links to the national online self-exclusion scheme GAMSTOP.
GAMSTOP means the UK national online self-exclusion scheme available at gamstop.co.uk, which enables you to exclude yourself from all participating Great Britain-licensed online gambling operators.
UKGC or UK Gambling Commission means the Gambling Commission of Great Britain, the regulator responsible for licensing and supervision of remote gambling operators for customers in Great Britain.
ADR Provider means an Alternative Dispute Resolution provider approved by the UKGC. For the Brand, the designated ADR Provider is the Independent Betting Adjudication Service ("IBAS").
Payment Method means any method of payment accepted by the Operator, including debit cards, e-wallets, bank transfers and, where applicable, other payment instruments as listed in the cashier section of your Account.
Payment Processor means any third party processing payments on behalf of the Operator, which may include group companies such as GoforLB Ltd (Cyprus) or GoforLA B.V. (Curaçao) acting strictly as service providers and not as gambling operators for Great Britain players.
Business Day means any day other than a Saturday, Sunday, or public holiday in England and Wales.

Account Registration

Eligibility and Territory

Age and location: You may open an Account and use the Services only if you are at least 18 years of age and resident in Great Britain (England, Scotland or Wales). Access from Northern Ireland or any other jurisdiction is not permitted under these Terms.
Legal capacity: By registering an Account you confirm that you have legal capacity to enter into a binding contract, that you are acting on your own behalf and not on behalf of any third party, and that you are not classified as a "vulnerable person" under any applicable court order or guardianship arrangement.
Prohibited persons: You must not register or use the Website if you are self-excluded via GAMSTOP or directly with the Operator, on any exclusion or sanctions list, or otherwise prohibited from gambling under applicable law or by the UKGC.

Account Creation and Verification (KYC)

Registration details: To open an Account, you must complete the online registration form on the Website, providing accurate and complete information including your full name, date of birth, residential address in Great Britain, email address, and any other requested details. You may be required to verify your email address or mobile number.
Know Your Customer (KYC): The Operator is legally obliged to verify your identity, age, and, where applicable, your source of funds or source of wealth. You may be asked to provide documents such as a passport or identity card, proof of address (e.g. utility bill or bank statement), and evidence of the origin of funds used for gambling.
Timing of verification: We may restrict deposits, betting or withdrawals until our verification checks are completed. In certain cases we must complete verification before you can gamble or withdraw any funds. Failure to provide requested information in a timely manner may result in suspension or closure of your Account.
Ongoing monitoring: We may request updated documents at any time during your relationship with us, including when your activity or level of spend changes, to comply with anti-money laundering ("AML"), counter-terrorist financing and social responsibility obligations.

Account Integrity and Security

Single account: You may hold only one Account for the Brand on the Website. Duplicate or linked accounts (including those created using different personal details or devices) may be closed, with balances and bonuses dealt with in accordance with these Terms and our regulatory obligations.
Accuracy of data: You must keep your registration data complete and up to date, including your residential address, email and contact details. You must promptly notify us of any change. We may suspend the Account if we have reason to believe the information is incorrect or misleading.
Login credentials: You are responsible for keeping your username, password and any other security credentials confidential and for all activity carried out using your Account. You must not share your Account or login details with any third party or allow anyone else to access the Website using your Account.
Unauthorised access: If you suspect that your Account has been compromised, misused or accessed without your permission, you must immediately change your password and contact Customer Support. We may temporarily suspend the Account while we investigate.
Player funds: Player funds are held in accordance with the player funds protection arrangements notified on the UK Gambling Commission public register entry for TGP Europe Limited (account number 38898) and as described on the Website. These arrangements set out the level of protection for customer funds in the event of insolvency.

Responsible Gambling and Self-Exclusion

Responsible play: You are encouraged to use the Responsible Gambling Tools available on the Website, including deposit limits, loss limits, time-outs and self-exclusion options, to help you manage your gambling behaviour.
GAMSTOP registration: You may also register with the national online self-exclusion scheme GAMSTOP. If we identify that you are registered with GAMSTOP, we will take reasonable steps to close or suspend your Account and prevent further gambling in accordance with UKGC requirements.
Honest disclosure: You must not attempt to circumvent any self-exclusion, time-out or GAMSTOP registration by creating a new Account, using alternative details, or accessing the Website from another device. Any such attempt may lead to permanent closure of all related Accounts.

Betting & Gameplay Rules

General Betting Rules

Product-specific rules: Each game or betting market available on the Website is governed by its own rules, house rules, or paytable (including any rules displayed within the game interface or market description). In case of conflict between these Terms and product-specific rules, the product-specific rules will generally prevail for that particular product, except where this would breach applicable law or regulatory requirements.
Acceptance of rules: By placing any Bet or participating in any Game, you confirm that you have read and understood the relevant rules and agree to be bound by them.

Placing Bets and Stakes

Placing a Bet: A Bet is deemed placed when it is accepted by our servers and appears in your betting history. For casino and Games, a wager is placed when the relevant "spin" or equivalent button is activated and confirmed by our systems.
Minimum and maximum stakes: Each market or Game may have minimum and maximum stake limits which will be displayed in the betting interface or rules. We may refuse any Bet or part of a Bet that exceeds our limits or that we consider, in our reasonable discretion, to pose integrity, regulatory or risk concerns.
Bet confirmation: Once a Bet is placed and confirmed by us, your stake is deducted from your Account balance. It is your responsibility to check that the Bet details (selection, event, odds, stake) are correct before confirming.
Order of funds usage: Unless otherwise stated, Bets are funded from your Real Money Balance first and then, where permitted by the applicable promotion, from any Bonus Funds.

Cancellation, Errors and Settlement

Player cancellation: Once a Bet has been accepted, you may not cancel or amend it unless we specifically make a "cash out" or edit feature available for that Bet and you successfully use such feature in accordance with the relevant rules.
Palpable errors: If a Bet is accepted at materially incorrect odds, terms, or event details due to an obvious and demonstrable error (for example, odds transposed or grossly mispriced relative to the market), we may void the Bet or settle it at the correct odds in accordance with our error policy and UKGC requirements.
Technical failures: In the event of a technical or system failure that affects the placement, recording, or settlement of Bets or Games, we will endeavour to resolve the issue fairly and transparently. Bets clearly affected by such failure may be voided and stakes returned where appropriate. We are not responsible for failures arising from your own equipment, internet connection, or software.
Settlement of Bets: Bets on sporting events are generally settled based on the official result at the time the relevant governing body declares the outcome. For Games, settlement is determined by the random number generator ("RNG") and/or game logic certified in accordance with applicable technical standards.

Conduct in Live Casino, Chats and Interactions

Respectful behaviour: You must act respectfully towards other players, dealers, and staff, including in any live chat, messaging, or interactive features. You must not use abusive, threatening, discriminatory, obscene, or otherwise offensive language or content.
Prohibition of fraud and collusion: Any attempt to cheat, collude with other players, exploit software or game bugs, use automated tools, or otherwise gain an unfair advantage is strictly prohibited and may result in immediate suspension or closure of your Account, voiding of Bets, and reporting to relevant authorities.
No advertising or solicitation: You must not use chat or other interactive features to advertise products or services, solicit funds, or promote other gambling sites or platforms.

Fairness and Game Integrity

Randomness and testing: Where applicable, Games are operated using certified random number generators and are subject to testing against the technical standards required by the UKGC. The Operator takes reasonable steps to ensure that Games are fair, operate correctly, and pay out in accordance with their rules.
Suspicious activity: We may suspend betting, void Bets, or withhold winnings where we have reasonable grounds to suspect match-fixing, inside information, integrity breaches, or other suspicious activity, and we may share relevant information with sports governing bodies, the UKGC, law enforcement, or other competent authorities.

Bonus Terms

General Bonus Principles

Separate Bonus Policy: Full details of specific promotions, offers, and loyalty rewards are set out in the Bonus terms or promotional rules made available on the Website from time to time. These Terms provide a general framework and apply to all Bonuses unless expressly stated otherwise in the relevant offer.
Eligibility: Bonuses are offered at our discretion and may be restricted to particular players, segments, events, or channels. We may withhold or cancel a Bonus if you are in breach of these Terms, self-excluded, or otherwise ineligible.

Bonus Activation and Wagering Requirements

Activation: A Bonus may require you to opt in, enter a promo code, make a qualifying deposit or Bet, or fulfil other conditions described in the relevant offer. Activation conditions will specify the time period during which the Bonus must be claimed.
Wagering Requirements: Unless otherwise stated, Bonus Funds and any winnings derived from them may be subject to Wagering Requirements before they can be withdrawn. The specific multiplier (for example, a stated number of times your Bonus and/or deposit) and eligible products will be clearly stated in the promotional terms for each offer.
Bonus expiry: Bonuses and associated Wagering Requirements must typically be completed within a specified period (for example, a number of days from activation) as set out in the relevant promotion. Unused Bonuses and any associated winnings that do not meet the Wagering Requirements within that timeframe may be removed.
Order of stakes: The order in which Real Money Balance and Bonus Funds are used for Bets and Games will be described in the relevant promotion or Bonus Policy. In general, real money is used first where required by UKGC guidance.

Restricted Games and Prohibited Practices

Game restrictions: Certain Games or bet types may be excluded from contributing, or may contribute at a reduced rate, to Wagering Requirements. These restrictions will be indicated in the relevant promotional terms or Bonus Policy.
Maximum stakes: Bonus play may be subject to maximum stake limits per bet, spin, or game round. Stakes above the stated limit may not contribute to Wagering Requirements and may lead to the reduction or removal of the Bonus if used systematically.
Irregular play: The following (among other practices) may be treated as irregular play: low-risk betting strategies designed primarily to meet Wagering Requirements, betting equal or over a significant portion of your Bonus or balance in a single bet or round contrary to stated limits, or covering a large proportion of a game's outcomes in order to minimise risk.
Abuse and fraud: We may withhold or remove Bonuses, cancel associated winnings, and close or suspend Accounts where we have reasonable grounds to believe that a Bonus has been abused, including through collusion, multiple account creation, or breach of promotional conditions, subject always to our regulatory obligations.

Combining Promotions

Non-cumulative offers: Unless expressly permitted, Bonuses and promotions cannot be combined. Only one active Bonus may usually be in place at any one time, and participation in one promotion may limit eligibility for others.
Priority of terms: If there is any inconsistency between a specific promotional offer and these Terms, the specific promotional terms will govern your participation in that promotion, but these Terms will continue to apply to the broader relationship between you and the Operator.

Payments & Withdrawals

Deposits

Accepted methods: The Website may support deposits by debit card, e-wallets, bank transfers, and other Payment Methods as listed in the cashier section of your Account. Some methods may not be available to all players or at all times. Credit cards are not accepted for gambling transactions where prohibited by law or UKGC regulations.
Cryptoassets: The availability of cryptoasset-based Payment Methods (if any) is subject to applicable law, UKGC requirements, and our internal policies. Where such methods are not offered in Great Britain, you must not attempt to deposit via cryptoassets.
Ownership of funds: You may only deposit funds from a Payment Method that is in your own name. Depositing funds on behalf of a third party or using a Payment Method held by another person is prohibited and may result in suspension or closure of the Account.
Deposit limits: We may set minimum and maximum deposit amounts per transaction or per period. You may also set your own deposit limits through the Responsible Gambling Tools.

Withdrawals

Withdrawal methods: Withdrawals will usually be processed via the same Payment Method you used to deposit, where possible, and otherwise via an alternative method selected by us that is reasonably available. We may restrict withdrawal options in line with AML and fraud-prevention requirements.
Verification before withdrawal: We may require you to complete KYC and AML checks, including verification of identity, address, ownership of Payment Methods, and source of funds, before processing any withdrawal. Failure to provide requested information may delay or prevent withdrawals.
Processing times: We aim to process withdrawal requests within a reasonable period, typically within a few Business Days, but actual times may vary depending on checks required and your chosen Payment Method. We are not responsible for delays caused by banks or payment institutions.
Limits: We may impose minimum and/or maximum withdrawal amounts per transaction or period. Any such limits will be indicated in the cashier section or notified to you during the withdrawal process.

Fees, Currency and Third-Party Processors

Fees and charges: We may charge fees for processing deposits or withdrawals where this is necessary to reflect third-party charges. Any applicable fees will be disclosed in the cashier interface before you confirm a transaction.
Currency and exchange: Your Account will be held in the currency specified during registration or as subsequently agreed. Where currency conversion is required, it will be performed at a rate selected by us or the Payment Processor, and you are responsible for any associated costs.
Use of processors: The Operator may engage group companies or third parties, including entities such as GoforLB Ltd (Cyprus) and GoforLA B.V. (Curaçao), as Payment Processors for transactions related to your use of the Website. Such entities act only as processors or service providers and not as gambling operators for Great Britain players.

Refunds, Chargebacks and Security Reviews

Refund policy: Once a deposit is successfully credited and used for gambling, it is not normally refundable. In exceptional circumstances (such as a clear error or technical issue) we may consider a refund at our discretion, subject to regulatory and AML constraints.
Chargebacks and reversals: You agree not to make unauthorised chargebacks or payment reversals. Where a chargeback occurs, we may deduct the amount from your Account, recover any outstanding sums, and suspend or close the Account. We may also report such incidents to relevant authorities and credit reference agencies where lawful to do so.
Security reviews: We may conduct security reviews at any time to validate your identity, age, residence, ownership of Payment Methods, and compliance with these Terms. During such reviews, we may suspend the processing of deposits or withdrawals and restrict access to some or all Services.

Limitation of Liability

Operator's Obligations

Fair operation of Services: The Operator will provide the Services with reasonable skill and care, operate Games and betting markets in accordance with their published rules, and comply with applicable laws, regulations, licence conditions, and technical standards issued by the UKGC.
Accuracy of information: We will use reasonable efforts to ensure that information displayed on the Website (such as event details, odds, results, and account balances) is accurate. However, minor delays, omissions, or typographical errors may occur and do not give rise to a guarantee or warranty unless specifically required by law.

Exclusions of Liability

Technical and network failures: To the fullest extent permitted by law, we are not liable for loss, damage, or inconvenience arising from interruptions, delays, or failures in telecommunications, internet connectivity, computer systems, or software that are outside our reasonable control.
Third-party services: We are not responsible for acts or omissions of third parties, including Payment Processors, internet providers, device manufacturers, or other service providers, except as required by applicable law.
Indirect or consequential loss: We are not liable for any indirect, consequential, incidental, or special loss or damage, including loss of profits, business, opportunity, or data, arising out of or in connection with your use of the Website or Services.

Liability Cap

Maximum compensation: Subject to the paragraph below, our total liability to you arising out of any Bet, Game, or series of related Bets or Games is limited to the lesser of (i) the amount of the stake placed on the Bet(s) or Game(s) giving rise to the claim, or (ii) the amount actually standing to the credit of your Account at the time the relevant event occurred.
Non-excludable liability: Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot lawfully be excluded or limited under the law of England and Wales.

Intellectual Property Rights

Ownership

Content and software: All rights in and to the Website and its content, including software, source code, databases, design, text, graphics, logos, trademarks, trade names, images, audio, video, and other materials, are owned by or licensed to the Operator, its group companies (including GoforLA B.V. and GoforLB Ltd where relevant) or its licensors.
Brand usage: The Brand name Bet Warrior and all associated trademarks, logos, and branding used on werrior.bet are protected by intellectual property laws. You acquire no rights to such marks or content by using the Website or Services.

Permitted Use and Restrictions

Limited licence: We grant you a personal, non-exclusive, non-transferable, revocable licence to access and use the Website and Services solely for lawful, personal entertainment purposes in accordance with these Terms.
Prohibited acts: You must not copy, reproduce, modify, distribute, transmit, publicly display, publicly perform, create derivative works from, or otherwise exploit any part of the Website or its content without our prior written consent, except where such acts are permitted by law.
No reverse engineering: You must not attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software used on the Website, except to the limited extent expressly permitted by applicable law.

Privacy & Data Protection

Privacy Framework

Privacy Policy: The collection, use, storage, and sharing of your personal data in connection with your use of the Website are governed by our Privacy Policy, which forms part of these Terms. By using the Services, you acknowledge that your personal data will be processed in accordance with that policy.
Data controller: For players in Great Britain, the primary data controller is TGP Europe Limited, 2nd Floor, Athol House, 21a-23 Athol Street, Douglas, Isle of Man, IM1 1LB.

Data Processing and Sharing

Lawful processing: We process your personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018, for purposes including account administration, provision of Services, AML and fraud prevention, responsible gambling, regulatory compliance, and customer support.
Sharing with group companies and partners: We may share your data with group companies and service providers, including entities such as GoforLA B.V. and GoforLB Ltd acting as Payment Processors or technical providers, and with regulators (including the UKGC), ADR bodies (such as IBAS), law enforcement, and other authorities where required or permitted by law.
Your rights: Your rights in relation to your personal data, including rights of access, rectification, erasure, restriction, objection, and data portability, along with contact details for privacy-related queries, are described in the Privacy Policy.

Note: In the event of any inconsistency between these Terms and the Privacy Policy regarding data protection matters, the Privacy Policy will prevail.

Changes to Terms

Updates and Notifications

Right to amend: We may modify these Terms from time to time, including to reflect changes in law, regulatory requirements, technical improvements, or business needs.
Notification methods: Where we make material changes, we will take reasonable steps to notify you, which may include displaying a prominent notice on the Website, sending an email to the address registered on your Account, and/or presenting the updated Terms at your next login.

Effective Date of Changes

Advance notice: Unless a change is required earlier by law or regulatory requirement, updated Terms will generally take effect no earlier than fourteen (14) days after we provide notice of the change, or from such later date as specified in the notice.
Continued use: Your continued use of the Website or Services after the effective date of updated Terms will be deemed acceptance of those changes. If you do not agree to the updated Terms, you must stop using the Services and may request closure of your Account.

Termination & Suspension

Operator's Right to Suspend or Close Accounts

Grounds for action: We may suspend or close your Account, restrict access to some or all Services, withhold funds, or void Bets where we have reasonable grounds to believe that:
- you have breached these Terms or any applicable product or promotional rules;
- you are under 18, not resident in Great Britain, or otherwise ineligible to use the Services;
- you have engaged in fraud, collusion, cheating, money laundering, or other unlawful or improper conduct;
- you have self-excluded (with us or via GAMSTOP) or are otherwise at significant risk of harm from gambling; or
- we are required to do so by law, the UKGC, or another competent authority.
Investigation period: During any investigation into suspected breaches, we may freeze your Account, block deposits and withdrawals, and withhold settlement of Bets or Bonuses until the matter is resolved.

Customer-Initiated Closure and Self-Exclusion

Account closure: You may request closure of your Account at any time by contacting Customer Support or using the tools available on the Website. Subject to outstanding checks and obligations, we will return any remaining Real Money Balance to you via an appropriate Payment Method.
Self-exclusion and time-outs: You may choose to self-exclude or apply a time-out using the Responsible Gambling Tools. During self-exclusion, we will take reasonable steps to prevent you from using the Website in accordance with UKGC requirements, but you must also refrain from attempting to circumvent such measures.

Effect of Termination

Funds on closure: Upon closure of your Account (whether by you or by us), and subject to applicable law, AML, and regulatory requirements, we will:
- pay out any undisputed Real Money Balance, less any applicable fees or chargebacks, via an appropriate Payment Method; and
- void or remove any unused Bonuses and associated Bonus Funds that are not withdrawable.
Outstanding obligations: Termination of your Account will not affect any rights, obligations, or liabilities that have accrued up to the date of termination, including our right to recover any sums owed or to cooperate with regulatory and law enforcement investigations.

Governing Law & Jurisdiction

Applicable Law

Governing law: These Terms, and any dispute or claim arising out of or in connection with them or your use of the Services, shall be governed by and construed in accordance with the laws of England and Wales.

Courts and ADR

Court jurisdiction: The courts of England and Wales will have non-exclusive jurisdiction over any dispute arising out of or in connection with these Terms or your use of the Services. If you are resident in Scotland, you may also bring proceedings in your local Scottish courts.
Internal complaints: If you have a complaint, you should first contact Customer Support using the details in the "Contact Information" section. We will investigate and aim to resolve your complaint in accordance with our complaints procedure.
Alternative Dispute Resolution (ADR): If a dispute relating to a gambling transaction cannot be resolved to your satisfaction within eight (8) weeks of your initial complaint, or if we issue a "deadlock" letter sooner, you may refer the dispute to our designated ADR Provider, the Independent Betting Adjudication Service ("IBAS"), an independent service approved by the UKGC, at ibas-uk.com.
Regulatory rights: You may also raise concerns with the UKGC, but the UKGC is not an adjudicator of individual disputes. Use of ADR does not affect your statutory rights to bring proceedings in court.

Contact Information

Customer Support

Email: For general queries, complaints, or support relating to the Website or your Account, you can contact us at [email protected].
Live chat: A live chat function is available on the Website for registered players, typically on a 24/7 basis, for real-time assistance with account, betting, and technical issues.
Telephone: Telephone support details for Great Britain players are not currently provided. If this changes, updated contact information will be published on the Website and may be reflected in future revisions of these Terms.

Legal and Regulatory Correspondence

Registered office and mailing address: Formal correspondence, including legal notices and regulatory queries relating to the Services provided to players in Great Britain, should be sent to:
TGP Europe Limited,
2nd Floor, Athol House,
21a-23 Athol Street,
Douglas, Isle of Man, IM1 1LB.
For the attention of Legal Department: If you send an email relating to legal, regulatory, or compliance matters, please direct it to [email protected] and clearly mark it "For the attention of the Legal Department".

By creating an Account and using the Services on werrior.bet under the Brand Bet Warrior, you confirm that you have read, understood, and agree to be bound by these Terms, as updated from time to time in accordance with the "Changes to Terms" section.