Responsible Gaming

Gambling on Bet Warrior via the UK-facing platform at werrior.bet is intended to be a form of paid entertainment, not a way to make money or solve financial difficulties. Responsible gaming means making conscious, informed choices about when, how, and how much you play, so that gambling remains enjoyable and under your control.

TGP Europe Limited, the operator of the UK-licensed platform (UK Gambling Commission licence no. 38898), is committed to protecting players in Great Britain (England, Scotland and Wales) through clear information, practical tools, and timely interventions. If you ever feel that gambling is becoming a problem, our support team and dedicated responsible gaming resources are available to help you set limits, take a break, or permanently close your account, and to connect you with independent professional support services.

Risk Awareness

Most customers gamble for fun, but gambling can become harmful if it stops being entertainment and starts to feel like a necessity. Early recognition of risk is essential for preventing gambling-related harm. Please reflect honestly on your behaviour and seek support if any of the warning signs below apply to you.

Common signs of potential gambling problems

• Gambling more frequently or for longer sessions than you originally planned.
• Spending more money on bets than you can comfortably afford to lose.
• Chasing losses by increasing stake size or depositing again to "win back" money.
• Thinking about gambling a lot of the time, even when you are not playing.
• Hiding your gambling from family or friends, or feeling guilty or ashamed about it.
• Borrowing money, using overdrafts or credit cards, or missing bills to fund gambling.
• Feeling anxious, irritable or restless when you cannot gamble or when you try to stop.
• Allowing gambling to interfere with work, studies, family life, or other responsibilities.

Quick self-assessment questions

Ask yourself the following questions. If you answer "yes" to several of them, you may be at risk and should consider using the tools and support described on this page and contacting a specialist organisation.

• Do I often gamble longer or spend more than I intended when I started?
• Have I tried to win back money I lost by immediately betting again?
• Have I ever lied to people close to me about how much or how often I gamble?
• Has gambling caused me to miss work, studies, or important family events?
• Have I used money needed for bills, rent, or other essentials to gamble?
• Do I feel stressed, anxious, or depressed because of my gambling?
• Have others expressed concern about my gambling behaviour?

This self-check is not a diagnosis and does not replace professional help. If you are worried, please act early: set stricter limits, consider a break or self-exclusion, and contact independent support such as GamCare or Gambling Therapy.

Limits & Tools

Bet Warrior offers a range of safer gambling tools on werrior.bet to help you stay in control. These tools are provided in line with the requirements of the UK Gambling Commission and are designed so that you can configure your account to match your personal circumstances and risk tolerance.

Deposit limits (daily, weekly, monthly)

1. Access your account settings: Log in to your account at werrior.bet and go to "My Account" > "Responsible Gaming" or a similarly named section such as "Safer Gambling".
2. Select deposit limits: Choose the option to set deposit limits. You will normally be able to set separate daily, weekly, and monthly maximum deposit amounts.
3. Enter your limits: Carefully consider what you can afford. Enter the maximum amounts (for example, £20 per day, £50 per week, £150 per month) that you are prepared to spend on gambling.
4. Confirm and apply: Check the figures and confirm your choice. Reduced limits normally take effect immediately. Any request to increase a limit or remove it will be subject to a mandatory cooling-off period (typically at least 24 hours) and may require you to reconfirm the decision.
5. Review regularly: Review your limits regularly, especially if your financial situation changes. Setting conservative limits is one of the most effective ways to prevent harm.

Time spent limits and session tools

Limiting the time you spend gambling helps prevent long, unplanned sessions that can lead to loss of control.

• Session timers / reality checks: In the "Responsible Gaming" section, you may enable reality checks or session reminders. These will display a message after a selected period (for example, every 30 or 60 minutes) summarising your time and sometimes your net result. Use these reminders to decide whether to stop or take a break.
• Time-based limits: Where available, select a maximum session length (for example, 1 or 2 hours). Once this limit is reached, you will be prompted to log out or your session may end automatically.

Short breaks ("Time-Out")

If you need a short cooling-off period but are not ready for a longer self-exclusion, you can use the Time-Out feature.

1. Open Time-Out options: Log in and go to "My Account" > "Responsible Gaming" > "Time-Out" or similar wording.
2. Choose duration: Select a break period, for example 24 hours, 48 hours, or 72 hours. During this time you will not be able to log in and place bets.
3. Confirm your decision: Read the description carefully and confirm the Time-Out. Once activated, it cannot be cancelled until the selected period has expired.
4. Use the break constructively: During your Time-Out, we recommend uninstalling gambling apps, avoiding gambling-related media, and speaking to someone you trust or a professional support organisation.

If you are unsure which tool is right for you, please contact our support team via Live Chat or by email at [email protected] for guidance.

Self-Exclusion

Self-exclusion is a stronger measure for customers who feel unable to control their gambling or who are experiencing gambling-related harm. It is a formal agreement that we will block your access to your account for a minimum period. In Great Britain, self-exclusion is supported both at site level and through the national GAMSTOP scheme.

How to self-exclude from Bet Warrior

1. Log in (if safe to do so): Access your account at werrior.bet. If you cannot safely log in, please contact customer support and request assistance with self-exclusion.
2. Open the self-exclusion section: Go to "My Account" > "Responsible Gaming / Safer Gambling" and select "Self-Exclusion".
3. Select the exclusion period: Choose a duration that reflects the seriousness of your situation. Typical options range from 6 months to 1 year, 2 years, 5 years, or lifetime.
4. Read and confirm: Carefully read the explanation of what self-exclusion means. You may be asked to confirm that you understand the consequences and that you will not attempt to open new accounts. Confirm to activate self-exclusion.
5. Confirmation notice: You will receive on-screen confirmation and, where possible, an email confirming that your account has been self-excluded and the relevant dates.

Consequences of self-exclusion

• You will not be able to log in to your account, place bets, deposit funds, or access the casino during the exclusion period.
• You should not create new accounts with Bet Warrior or any other brand operated on the same platform while excluded. We will take reasonable steps to identify and close any such accounts.
• Marketing communications from us should cease as soon as reasonably practicable after self-exclusion is applied.
• Any remaining real-money balance may generally be withdrawn, subject to verification and our Terms and Conditions. If you cannot access your account, please contact support to request withdrawal.
• Self-exclusion cannot normally be reversed before the minimum period has expired. At the end of the period, a cooling-off process and an explicit request are usually required before an account can be considered for reopening, and in some circumstances the account may remain closed.

National online self-exclusion (GAMSTOP)

In addition to site-level self-exclusion, customers in Great Britain are strongly encouraged to register with GAMSTOP, the free national online self-exclusion scheme required for UK Gambling Commission licensees.

• Visit https://gamstop.co.uk.
• Complete the registration process and select your exclusion period.
• Once active, GAMSTOP will attempt to prevent you from using UKGC-licensed online gambling sites and apps that are part of the scheme.

For customers outside Great Britain, similar national schemes may exist (for example, Spain's RGIAJ register), but this page relates specifically to the UKGC-licensed service operated by TGP Europe Limited.

Support Resources

If you are concerned about your gambling, or about someone close to you, independent professional help is available. These services are confidential and separate from Bet Warrior and werrior.bet. We strongly encourage you to use them alongside the account tools described on this page.

Local support in Great Britain (UK)

• National Gambling Helpline (GamCare): Call 0808 8020 133 (freephone within the UK), 24 hours a day, 7 days a week, for information, advice and emotional support.
• GamCare online services: Visit gamcare.org.uk for live chat, self-help resources, and details of free local counselling.
• NHS gambling services: Through your GP or via nhs.uk, you may be able to access NHS-funded treatment for problem gambling.

International support organisations

Gambling Therapy offers online support groups and one-to-one live chat in multiple languages for anyone affected by problem gambling worldwide. Gamblers Anonymous and related groups organise peer-support meetings where you can share experiences in a confidential setting.

Self-exclusion schemes by country

• United Kingdom - GAMSTOP: Free national online self-exclusion for players in Great Britain. Register at gamstop.co.uk.
• Spain - RGIAJ: Registro General de Interdicciones de Acceso al Juego (RGIAJ) allows residents to self-exclude from licensed gambling services in Spain. See your local regulator's website for details.
• Other countries may operate official self-exclusion registers through their national gambling regulators. Check your local regulator's website if you are outside Great Britain.

Blocking software and device-level tools

• Gamban: A paid blocking app that can prevent access to many gambling websites and apps across your devices. See gamban.com.
• BetBlocker: A free blocking solution that allows you to restrict access to gambling content on multiple devices. See betblocker.org.
• Bank and card controls: Many UK banks allow you to block gambling transactions on your cards or set spending limits. Check your bank's website or mobile app for gambling-related controls.

Family and friends support

• GamCare family support: GamCare offers specific advice and, in some cases, counselling for affected others. Visit the "For Family & Friends" sections of gamcare.org.uk.
• GamAnon / Gamblers Anonymous family groups: Many regions host support meetings for relatives and friends of people who gamble. See gamblersanonymous.org for details.
• Online forums and chats: Services such as GamCare and Gambling Therapy provide forums and online groups where family members can share experiences anonymously.

All of these organisations operate independently from Bet Warrior and werrior.bet. Contact with them is confidential. In an emergency, or if you feel you or someone else is at immediate risk of harm, contact the emergency services or your local crisis line without delay.

Help for Family

Gambling-related harm rarely affects only the person who gambles. Family members, partners, and friends can experience stress, financial strain, and emotional distress. If you are worried about someone's gambling, it is important to look after your own wellbeing while encouraging them to seek help.

Talking to someone about their gambling

• Choose a calm moment: Raise your concerns when neither of you is angry, intoxicated, or in the middle of a gambling session.
• Focus on your feelings and facts: Use statements like "I feel worried because..." rather than accusations. Refer to specific examples such as missed bills, secrecy, or changes in mood.
• Avoid blame and ultimatums (where safe to do so): Blame can increase shame and defensiveness. Emphasise that gambling problems are treatable and that help is available.
• Encourage professional support: Suggest calling the National Gambling Helpline together or visiting GamCare or Gambling Therapy for confidential advice.

Support resources for families

• GamCare services for affected others: Information, online chat, groups and one-to-one support are available at gamcare.org.uk.
• Gambling Therapy family support: Online forums and groups for family and friends are provided at gamblingtherapy.org.
• Family support groups (e.g. GamAnon): Information about local meetings for those affected by someone else's gambling can often be found via gamblersanonymous.org.

Recommended next steps

• Protect your finances: Consider separating finances where appropriate, setting clear household budgets, and seeking independent debt advice if required.
• Seek professional help: A GP, psychotherapist, or counsellor experienced in addiction can support both the person who gambles and affected family members.
• Look after yourself: Maintain your own support network and self-care. You are not responsible for another person's behaviour, and it is acceptable to set boundaries to protect your wellbeing.

Operator's Commitment

Bet Warrior, operated for customers in Great Britain via werrior.bet by TGP Europe Limited (UK Gambling Commission licence no. 38898, registered office at 2nd Floor, Athol House, 21a-23 Athol Street, Douglas, Isle of Man, IM1 1LB), is committed to promoting safer gambling in line with UK regulatory requirements and industry best practice.

Internal monitoring and risk checks

• Behavioural monitoring: We use systems to monitor account activity for indicators of potential harm, such as unusually frequent deposits, rapidly increasing stakes, extended play sessions, chasing losses, multiple payment methods, and repeated failed deposit attempts.
• Affordability and financial checks: In line with UK regulatory expectations, we may carry out affordability assessments and request additional information (for example, about income or source of funds) where there are concerns that gambling may be unaffordable or risky.
• Age and identity verification: We perform checks to ensure that all customers are at least 18 years old and to prevent underage gambling, as required by law.

Customer interaction and interventions

• Proactive contact: If our monitoring identifies patterns that may indicate harm, our safer gambling team may contact you via on-site messages, email, or other secure channels to offer information, tools, and support.
• Additional measures: Where necessary, we may apply account restrictions, such as deposit limits, temporary suspensions, or self-exclusion, even if you have not requested them, where this is appropriate and lawful.
• Clear information: We provide transparent information about risks, odds, and rules, and make responsible gambling tools clearly accessible from the website and within your account.

Complaints and dispute resolution

• Internal complaints process: If you are dissatisfied with any aspect of our service, including responsible gambling measures, you may submit a complaint to our support team in accordance with our Terms and Conditions.
• Independent ADR (IBAS): If a complaint relating to a betting or gaming transaction cannot be resolved and has been open for at least eight weeks, you may escalate it free of charge to our designated Alternative Dispute Resolution provider, the Independent Betting Adjudication Service (IBAS), at ibas-uk.com.

These commitments apply to the UKGC-licensed service only. If you access other versions of the brand operated under different licences, the same protections (for example, GAMSTOP or IBAS) may not be available.

Updates

Responsible gambling regulation and industry standards evolve over time, and so will this page. Bet Warrior and TGP Europe Limited may update this Responsible Gaming information to reflect changes in law, regulatory guidance from the UK Gambling Commission, or improvements to our tools and processes.

How we will notify you of changes

• Website updates: The latest version of this page will always be available through the "Responsible Gaming" or "Safer Gambling" link in the footer or help sections of werrior.bet.
• In-account messages and banners: For material changes that significantly affect your rights or obligations, we may display account notifications, homepage banners, or pop-up messages when you log in.
• Email communications: Where appropriate, we may also email registered customers to highlight significant updates, using the contact details associated with your account.

Last updated: 6 November 2025. You should review this page regularly to ensure that you are familiar with the most current information and tools available.

Contact & Feedback

If you have questions about responsible gambling, need help using our safer gambling tools, or wish to provide feedback on this policy, our team is ready to assist you.

Responsible Gaming contact channels

• Email: You can contact our UK support and Responsible Gaming team at [email protected]. Please include "Responsible Gaming" in the subject line for faster routing.
• Live Chat: 24/7 Live Chat support is available via the help or support section of werrior.bet once you are logged in. You may request to speak specifically about safer gambling or account limits.
• Telephone: If a dedicated telephone support line is made available for UK customers, details will be provided in the "Contact Us" section of the site and may be added to this page. In the meantime, please use email or Live Chat for responsible gambling enquiries.

Feedback and self-control request form

Within your account, you may have access to an online feedback or support form, typically located under "Help" or "Responsible Gaming / Safer Gambling". You can use this form to:

• Request adjustments to your existing limits or ask for help in choosing appropriate limits.
• Request a Time-Out or self-exclusion if you cannot activate it yourself.
• Provide feedback on our responsible gaming tools and suggest improvements.
• Ask for information about additional support resources.

All communications with our team are treated confidentially, subject to our legal and regulatory obligations as a UK Gambling Commission licensee. This page is for information only and does not replace independent legal, financial, or medical advice. If you are in crisis or at immediate risk, please contact the emergency services or a crisis helpline in your area.