Contact Us

If you need assistance with Bet Warrior on werrior.bet, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly. (OBSERVE: you submit contact details and a message. EXPAND: we may request additional information to verify account ownership and meet UK regulatory expectations for security and player protection. REFLECT: provide clear, accurate information and avoid sharing passwords or full payment credentials.)

We aim to reply to all inquiries within one business day (2025 service target). For faster support, you can use our live chat feature (available 24/7 where offered) or contact our primary UK support email at [email protected]. (OBSERVE: multiple channels may be available. EXPAND: response times can vary during peak periods and for verification, payments, or compliance checks. REFLECT: use the channel that best matches the urgency and include relevant details such as your username and the date/time of the issue.)

Regulatory and company information (UK context, 2025): The UK-facing service for Bet Warrior is operated under the UK Gambling Commission licence held by TGP Europe Limited (licence no. 38898). Registered office/legal address: 2nd Floor, Athol House, 21a-23 Athol Street, Douglas, Isle of Man, IM1 1LB (Company No. 122698C). You can verify the licence record via the UK Gambling Commission public register: https://gamblingcommission.gov.uk/public-register/business/detail/38898. (OBSERVE: licence and entity details are provided. EXPAND: the UKGC framework requires accessible customer support and clear signposting for complaints/ADR and safer gambling tools. REFLECT: keep correspondence records if you escalate a complaint.)

Policies and key links (UK): Terms & Conditions: https://uk.betwarrior.com/en/page/terms-and-conditions; Bonus Policy: https://uk.betwarrior.com/en/page/bonus-policy; Privacy Policy: https://uk.betwarrior.com/en/page/privacy-policy; Responsible Gaming: https://uk.betwarrior.com/en/page/responsible-gaming; National self-exclusion (GAMSTOP): https://gamstop.co.uk. (OBSERVE: official policy pages are listed. EXPAND: these documents explain contractual terms, bonus restrictions, data protection rights, and safer gambling tools. REFLECT: consult the relevant policy before submitting time-sensitive queries about bonuses, verification, withdrawals, or limits.)

Complaints and dispute resolution (UK, 2025): If your issue is a complaint, please clearly label it as a "Complaint" and describe what happened, what outcome you seek, and any supporting dates/screenshots. We will investigate and respond in line with our internal procedure. If a dispute is not resolved within 8 weeks or you receive a deadlock response, you may be eligible to escalate to our designated Alternative Dispute Resolution provider: Independent Betting Adjudication Service (IBAS) at https://ibas-uk.com. (OBSERVE: escalation routes are defined. EXPAND: ADR is independent and typically requires evidence and prior engagement with customer support. REFLECT: keep your communications and provide accurate information to avoid delays.)

Security and data protection notice (UK): To protect you, we may ask for information needed to verify your identity/account ownership and to meet legal obligations (including safer gambling and anti-money laundering checks where applicable). Do not send your password. If you believe your account has been compromised, contact us immediately and change your password. Personal data submitted through this form is handled in accordance with the Privacy Policy listed above. (OBSERVE: verification and privacy apply. EXPAND: UK operations must implement security and customer due diligence where required. REFLECT: submit only necessary data and use official channels such as [email protected] and in-site live chat.)